A publication by London South Bank University & Durham University Business School.
This 360° narrative feedback approach has been designed to help you develop effective feedback relationships in support of your leadership and management practise. This is an innovative approach to developmental feedback, founded on robust qualitative research theory and methods.
This narrative feedback process encourages you to think about the process you and your work colleagues have been through, how these events affected your behaviour, to think about what you have learnt, and to evaluate your performance in your work context.
The pack contains all the information that is required for you to prepare for the 360° narrative feedback.
•Why a narrative feedback approach?
•Aims and purpose
•The importance of feedback
The narrative discussion and analysis
Section 1: The preparatory phase
Section 2: The reflection phase
Section 3: Pulling it all together
Further details on London South Bank University Health Systems Innovation Lab can be found at:
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