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Overview

A skilled coach or mentor is an invaluable asset to any organisation. As well as increasing confidence and motivation, ILM’s coaching and mentoring qualifications improve management performance, conflict resolution and communication and interpersonal skills.

This course will cover a combination of theory, practice and evaluation, linked to the online materials, with a significant element of coaching practice. This will involve participants working in threes, playing the roles of coach, coachee and observer. Topics will draw from progress in the online learning and will cover:

Principles and practices of coaching and mentoring

What is coaching? What is mentoring?

Coaching and mentoring competencies

What kind of coaching or mentoring programme?

The coaching or mentoring conversation

Overcoming barriers

How does organisational context affect coaching or mentoring?

Measuring the impact of coaching or mentoring

Making the business case